The Shipping Process

Shipping Locations

Our products are shipped from different locations across the country. Your products may arrive on different days, depending on your distance from the respective warehouse.

Removing Your Old Mattress?

Bear has partnered with 1-800-GOT-JUNK? to offer you discounted rates on removal services for your old mattress. 1-800-GOT-JUNK? can pick up the mattress and ensure it gets donated, recycled or otherwise removed responsibly.

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Top Shipping Questions

Can I specify a delivery date?

If you would like to change anything regarding the delivery of your Bear Sleep Products we recommend signing up for Fedex Delivery Manager. This free membership allows you to customize delivery times, request vacation holds, and even request the package to be held at a local Fedex facility for future pick up or deliver to a different address.

Do you ship to Canada?

Yes! Please, visit Bear Canada to order and ship your Bear products to Canada.

How long can my mattress stay in the box?

We recommend no more than 90 days from when you receive your mattress.

How much is shipping?

Shipping is always FREE when you shop with Bear!

Added costs may be applied when shipping to Hawaii, Alaska or Puerto Rico.

Do I need to be home for the delivery?

No. FedEx will drop off the mattress and our Bear sleep products right to your home. No signature is required, and no one is required to be home at the time of delivery. If you need to edit your delivery options, please visit Fedex Delivery Manager for more details.